Customer Guarantee v1.2

Return & Refunds.

Our goal is complete satisfaction. This framework ensures a clear, fair, and structured process for all returns and service cancellations.

01 // POLICY OVERVIEW

Our Commitment

At WholCure, we build systems that prioritize clarity. If a service or digital asset does not perform exactly as documented, our team operates a structured refund protocol designed to resolve issues efficiently and transparently.

Active

Status // Enforced

Last Updated

Aug 26, 2024

Refund Integrity100%

Status: Standardized

Protected Channels
02 // ELIGIBILITY

Valid Scenarios

  • Service Non-Delivery
  • Critical Core Bugs
  • Duplicate Payments
03 // TIMELINE

Processing Window

Refund requests must be initiated within 14 days of original deployment or subscription activation cycle models.

Approved transactions will return to origin payment profiles within 5-7 Business Days depending on institutional validation.

Need to request a refund?

Our billing and accounting team will respond to your verification query immediately.